Policies

Ways to Purchase:

On-Line (QUICKEST AND EASIEST METHOD)

Antique Jewelry Exchange uses a secure on-line server. When you are ready to check-out you will be Prompted to fill out an order form. All information is safely encrypted and processed.

Mail order or credit card:

If you prefer to pay by Check, Money Order, or don’t want to use our secure server, email us your order. Your order will be confirmed via email or phone within 24 hours. We will put a 48-hour hold on your item(s) for payment arrangements to be made. Payments must be received within 7 days of initial order, or item will be returned to inventory.

Phone Orders:

Local: 520-881-6525

Methods of Payment

We accept the following:

  • PayPal
  • MasterCard
  • Visa
  • Discover
  • American Express
  • Checks
  • Money Orders
  • Cashiers Checks
  • Wire Transfers
 

All payments must be made in US funds only.

Orders paid by check will be held until funds have been cleared through the bank.

For International Buyers, we will only accept certified funds. We are no longer accepting credit cards due to high fraud incidences.

Privacy Policy

We do not divulge any confidential personal information about our customers. Any information given to us is held in the utmost of confidence.

Item Availability

All items are subject to prior sale.

Shipping Charges

Shipping and handling charges are not included in the pricing. Items are normally shipped via Priority Insured Mail, Registered Mail, UPS Express Overnight, or 2nd Day unless other arrangements are made. All items are insured when shipped.

Arizona residents are required by law to add 9.1% sales tax, or provide a resale certificate.

Refunds

The vast majority of our customers are delighted with their jewelry purchases, however, should you Decide to return your purchase for any reason, we will cheerfully issue you a full refund minus shipping charges, if all of the following conditions are met.

  • You must notify us by email with 24 hours of receipt of item(s).
  • Return must be postmarked no later than 3 days after notification of intent to return, using same or similar shipping method, insuring for full purchase value.
  • Item must be returned in the same original condition as received with no alterations or damage.

A full refund/credit will be issued within 7 days of receipt of the item.

Mail returns to:

Antique Jewelry Exchange 4854 E. Speedway Blvd Tucson, AZ 85712

Optional Services

We also offer the following services:

  • Ring Sizing
  • Purchasing of Jewelry Estates
  • Consignments Welcome
  • Expert Repairs
  • Appraisals